In the world of fulfillment companies in India, if there’s one thing that the businesses need the most is somebody who can listen to them. Yes, customer service is of paramount importance, especially for the small businesses where their expectations lie in getting their queries heard and resolved in no time. These types of businesses need extra care and attention given the fact that they have just started and often prefer speaking to a representative. This can be extremely crucial in communicating some specific information like precise storage needs and distribution. Hence for these companies, numerous options in the form of small to mid-sized 3PL’s have been deemed to be the right fit.
Below are the reasons which will tell you why small businesses need these 3PL’s under their yoke to succeed:
Producing and manufacturing all the activities and business functions in-house may not always be a good idea, especially for those businesses that are small or have just got started. Hence outsourcing the tasks to an experienced partner can allow them to focus more on their core functions. Again, it also helps gain a competitive advantage. Internal competencies like warehousing and fulfillment can also gain better visibility.
As already mentioned above, customer service is what these small businesses out of all seek the most. For these companies, it is extremely important to communicate to a representative the specific storage requirement as well as those related to the distribution management.
Communication with 3PL’s can be crucial to make sure that the companies are receiving logical backing and good advice at every vital touchpoint which can be extremely conducive to their business growth.
With small companies having a stricter budget usually, to begin with, the small to mid-sized 3PL’s often come with competitive pricing that is lower than the ones backing the larger companies. Again, keeping the demand forecasting and inventory management aspects in mind, the 3PL’s provide great flexibility in terms of storage capacity.
Often small businesses find operational management very challenging if all the tasks happen to be taking place under one roof. Their in-house infrastructure is not sturdy enough to handle the complexities with ease. But a 3PL provider can accord various facilities like equipment, labor, skill, capacity, etc. thereby saving a lot of time and ensuring a smooth functioning
Handling so many strains of operations can be taxing for small businesses. It helps manage multiple partners and logistics puzzles, thereby integrating the whole of the chain together by linking different partners (freight forwarding, delivery carriers, etc.). With seamless integration and enhanced visibility, all your partners will be aware of the progress that you’re making on the basis of which you will be able to receive relevant and high-value consulting to boost your business even further.
Investing in a 3PL comes with numerous benefits and is most importantly, cost-effective. It reduces costs, saves time, and allows your business to function smoothly at every touchpoint, letting you get heard in the moments of need!